Howie Nguyen
Contact
  • Portfolio
  • Curriculum Vitae
  • Design
    • Rebranding
      • Dakai
      • Swan Chain
    • Web Design
      • Mission 3: Community Engagement for Web3 Project
      • Increase User Engagement: Social Campaign Mission
      • Topic Ranker: A Tool to Improve Search Engine Results Page on Google
      • Krypt Kitties: unique NFT collection
      • Dealtitan: A Marketplace for Sales and Real Estate Transactions
      • Cartesi: Blog Redesign
      • Cartesi: Decentralized Platform
      • Internal Management
      • 1NK: Manga NFT Platform
    • Mobile App Design
      • Design a Podcast App for Vietnamese User
      • Trust Machines Wallet: Crypto Asset Management
      • FPT Camera App
      • Shinhan Finance: Loan App Design
      • Exoty: Multiplayer Card Games
      • Compost Coin: A recycling app that rewards users with cryptocurrency
      • The Solution App: A Service App
  • Article
    • UX Case Study
      • An App to Help Find Checked Baggage
      • Design a Web/App to Connect Users
      • Design a Solution to Improve the Recruitment Process
    • The Process
      • The Design Process
      • The Process to Design Landing Page
      • The Process to Design Mobile App
      • The Process to Design Dashboard
    • The Document
      • How I Create a Brand Guideline
      • How I Maintain the Design System
      • How I Maintain and Improve My Work
      • AI Tools for Design
  • Multimedia
    • Logo
    • Deck
    • Banner
    • Video & Animation
    • 2D Art
    • 3D Design
    • Marketing Materials
    • Email Marketing
    • Infographic
    • AI Generated Images
Powered by GitBook
On this page
  • 1. Pain Points
  • 2. Problems
  • 3. Solution
  • 3.1. Employers create an pre-interview form based on three main areas:
  • 3.2. Candidates answer the pre-interview form with:
  • 3.3. Employers review:
  • 4. Evaluate Solution
  • 5. Create form
  • 5.1. Job skills
  • 5.2. Communication skills
  • 5.3. Cultural and environment fit
  • 6. Conclusion

Was this helpful?

  1. Article
  2. UX Case Study

Design a Solution to Improve the Recruitment Process

PreviousDesign a Web/App to Connect UsersNextThe Process

Last updated 2 days ago

Was this helpful?

1. Pain Points

  1. Recruiters struggle to find the right candidates

    They review many CVs and conduct multiple interviews but still cannot find a good fit.

  2. Candidates struggle to find the right job

    They send out many CVs and attend several interviews but still cannot find a suitable job.

2. Problems

  • Job descriptions list too many requirements, but there is no easy way to check if candidates meet them.

  • CVs often have vague information, making it hard to evaluate and verify skills.

  • Many candidates are unhappy because they do not receive feedback from employers.

  • Many recruiting websites out there, but they are mostly the same and don't solve the problems.

3. Solution

Adding a step to between posting a JD and interview to improve hiring:

3.1. Employers create an pre-interview form based on three main areas:

  • Job skills.

  • Communication skills.

  • Cultural and environment fit.

3.2. Candidates answer the pre-interview form with:

  • Written responses.

  • Images or videos for proof.

  • Work samples.

  • Certificates or degrees.

  • References.

3.3. Employers review:

  • Review candidate skills.

  • Score answers.

  • Evaluate salary.

  • Invite to interview.

4. Evaluate Solution

  • Easy to set up – A simple form using Google Forms or similar tools.

  • Serious candidates will apply, helping employers focus on the right people.

  • Saves time, allowing recruiters to filter candidates efficiently.

  • Better skill evaluation, beyond just reading CVs.

  • Fair salary decisions, based on the pre-interview form scores.

  • Simple candidate management, with clear feedback.

  • Improves employer branding, making companies more professional and trustworthy.

  • Works for all businesses, from startups to large corporations.

5. Create form

The questions should be designed around 3 main areas: job skills, communication skills, cultural and environment fit. Why?

  • Job skills: Help determine whether the candidate can solve work-related problems.

  • Communication skills: Help assess whether the candidate can work effectively in both team and individual settings.

  • Culture fit: Helps determine whether the candidate is likely to stay long-term.

5.1. Job skills

Questions should align with the skills required for the job.

Questions should explore:

  • Problem-solving skill.

  • Logical thinking.

  • Empathy skills.

  • Emotion skills.

  • Service skills.

  • Deliver skills.

  • etc.

5.2. Communication skills

Questions should align with collaboration requirements.

Questions should explore:

  • Teamwork.

  • Personal communication.

  • Personal growth.

  • Personal thinking.

  • Writing skills.

  • Collaboration skills.

  • Language proficiency.

  • etc.

5.3. Cultural and environment fit

The goal is to find candidates who can thrive in the company's environment for long-term.

Questions should explore:

  • Preferred work location.

  • Work style.

  • Work type.

  • Team expectations.

  • Base salary expectations.

  • Team building refer.

  • etc.

6. Conclusion

This solution could helps recruiters evaluate candidates better, ensuring they choose the right ones for interviews and offer fair salaries. It also gives candidates a clear, fair, and professional hiring process. HR should work along with team to design the question form, involve the hiring process, giving score, make decision.

This is a personal side project, not a part of any commercial work.